About us

Careers

Our mission is to make civil registration easy and valuable for everyone by making high-quality and cost-effective digital systems widely available and sustainable.

We are looking for talented people, looking to push the boundaries of traditional civil registration in favour of new, human-centred digital services designed to leave no-one behind.

  • About the job

    OpenCRVS is looking for an experienced Product Manager to lead the development of our world-class digital civil registration system. The OpenCRVS product is already being implemented in a number of countries and demand is growing - we now need to ensure we respond to the needs of our global customer base and maintain the highest possible quality standards. The right candidate will be able to help us achieve this.

    OpenCRVS is an open-source digital civil registration solution designed for low-resource settings. It is central to achieving our vision that all people are recognised, protected and provided for from birth.

    1. Maintain a product vision and strategy that ensures we stay aligned with our mission. (working closely with the founders).
    2. Set and manage the achievement of a set of product OKRs in line with the product and organisational strategy.
    3. Manage the product roadmap and backlog in response to organisational objectives and community requests, considering trade-offs between tech performance, customer experience, and available development resources.
    4. Oversee and coordinate the activities of the cross-functional product team in pursuit of product objectives, including the refinement of our product development lifecycle and release management processes to ensure the delivery of a high-quality, human-centred product.
    5. Foster and grow a global user-group to (i) inform the design of new features and functionality that responds to global needs, and (ii) act as users for user testing purposes.
    6. Develop a comprehensive testing strategy to ensure quality standards are maintained.
    7. Oversee the on-time final delivery of minor and major releases, ensuring that all aspects of the product are complete including documentation, website updates etc.

    Experience and skills

    Essential

    • 5+ years of active product management experience, including end-to-end product delivery and managing cross-functional teams.
    • Skilled in defining a product’s vision and developing a roadmap based on internal and external inputs.
    • Expert in using agile methodologies where design and user-feedback is central.
    • Significant experience working with users to understand their problem domain in order to inform a responsive product design.

    Preferred

    • Experience working with digital products and/or services for low-resource settings.
    • Ability to mock up UI designs using a component library.

    Location

    Remote (you can be based anywhere, but preferably in a Europe friendly time-zone).

    How to apply

    If you have the skills and experience described above and are interested in joining our dynamic and impact-obsessed team, please share your CV and a short covering note to jobs@opencrvs.org by Friday 26th of August 2022.

    For qualified candidates, we will propose an introductory call to explain more about the role and understand your expectations to see if we are a good fit.

  • About the job

    OpenCRVS is looking for an experienced and driven Operations Manager to set up and manage the operational, financial and project monitoring activities of our newly established not-for-profit organisation.

    Duties and responsibilities

    Operations:

    • Manage recruitment process for new team members (advertising, filtering candidates, scheduling interviews, responses etc.)
    • Draft employment contracts and ensure that consultants contracts are up to date and renewed when necessary
    • Managing the onboarding process for new team members
    • HR and wellbeing support for all team members
      Ensuring organisational policies and procedures are up to date or drafted
    • Legal compliance of the organisation (e.g. with GDPR, HMRC IR35 etc.), working closely with our legal consultants
    • Donor reporting

    Finance:

    • Financial management and accounting, including Tax and VAT reporting
    • Preparing book-keeping / accounting inputs (e.g. via HubDoc)
    • Invoice management: outgoing / incoming, including payment of invoices
    • Expense reporting and payments
    • Payroll management

    Project Management:

    • Progress tracking: against the project plan and identifying schedule
    • Financial tracking: human resources and other costs, identifying cost variances

    Experience and Skills

    • 3+ years in a similar role
    • HR experience
    • Financial management and reporting experience
    • Project management experience
    • Xero experience (preferred)
    • Excellent leadership and communication skills
    • A self-starter that is able to work autonomously within a remote team
    • Able to manage own time and meet deadlines

    Location

    Remote (you can be based anywhere, but preferably in a Europe friendly time-zone)

    How to apply

    If you have the skills and experience described above and are interested in joining our dynamic and impact-driven team, please share your CV and a short covering note to jobs@opencrvs.org by Friday the 26th of August.


    For qualified candidates, we will propose an introductory call to explain more about the role and understand your expectations to see if we are a good fit.

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